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Knowledgebase : Remote Proctor NOW > Flash Player Issue
RPNow: ID re verification does not work (Windows)
If you encounter an issue with the ID re verification , please try the steps below: 1. Make sure you are using INTERNET EXPLORER to perform the ID re verification. 2. If the issue does not get resolved by using Internet Explorer, Kindly proceed with i...
RPNow: Unable to click Allow/Remember
While going through the Remote Proctor Interview, if you are unable to click the Allow or Remember button on the Flash Settings prompt, please try the steps below. METHOD 1 Confirm device you are using is supported. You can check the System Requiremen...
RPNow: You have no Flash Plugin Installed
If you encounter an issue with installing Flash Player/No Flash plug in, please try the steps below: METHOD 1 1. Check the version of your RPnow. If you have the RPNOW V 2.X.X , Kindly proceed to the NEXT STEP. If you have RPNOW V 3.X.X, Proceed with ...