When taking a Remote Proctor Now exam if the Advanced Math Toolbar is
not loading as seen in the screenshot below please click the "F5 FOR
PC OR COMMAND + R FOR MAC" key to refresh the page.
The Advanced Math Toolbar should now load, as seen below.
I...
If you encounter an error " Error in data for your exam"/ You can't
see the page "http://profiles.rpexams.com" because it's not on the
approved list in parental controls" , Please follow the steps below
1. Click the APPLE start icon and choose System PR...
When taking a Remote Proctor exam if you are receiving the Login Error
in the screenshot below when you attempt to enter your Pearson (e.g.
MyMathLab, MyStatLab, etc...) course , please try the steps listed
under "Solution".
SOLUTION:
1. Open the Syst...
While taking an RPNow exam if you are missing the Scroll Bar while
using a Mac, please follow the steps below to solve your issue.
SOLUTION:
1. Click the Apple icon in the top-right corner
2. Select 'System Preferences'
3. From System Preferences ...
If you receive an error "You don't have a subscription to this
site.... " while taking an exam in MyMathLab using the Remote Proctor
Now, please follow the steps under the Solution.
Solution:
Mac
1. Open Safari
2. Click on Safari Menu in the upper...
