Knowledgebase : CICBV

ISSUE: If after double clicking the Securexam Icon, the software does not launch and you receive one of the following error messages: * Unhandled exception error * THE EXAM CANNOT PROCEED BECAUSE SECURITY COULD NOT BE ENABLED.  THE ERROR WAS: ATTE...
If you receive the following error Error Parsing when installing securexam. Please perform the following steps. You may also get this error as well. 1. GoTo Control Panel --> Uninstall a program 2. Select "TURN WINDOWS FEATURES ON OR OFF" 3. Unche...
For RPNow System Requirements Please Click The Following Link http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/252/67/system-requirements-remote-proctor-now [http://clientportal.softwaresecure.com/support/index.php?/K...
Securexam Student: Securexam (MAC Operating System isn't supported): NOTE: Tablets, 2 in 1 devices, Chromebooks, etc.. are not supported. * Windows 7, Windows 8, Windows 8.1, 10 (Enterprise and Professional Versions of the OS are not supported) ...
You need to manually change the format of the cell. Select "Format" on the menu bar, then Number format and choose the format you want. Select the format category you want (number, currency, etc.) and then select the format from the available options. Y...
If you are having difficulty downloading your license and files please try the standalone utility program. To access the program: * Click on "Start". * Click on "All Programs". * Click on 'Software Secure, Inc". * Click on "Exams and Licenses"...
This happens when you click on the answer tab header. It then changes all the text to the same font and colour of the header. It is not possible to change it back. Do not worry, when printing an encrypted file, the text will be printed as Times New Roman ...
You can print out the guide containing all the functions or while in the spreadsheet, click on "Formulas" on the menu bar. A drop-down will list all the available functions. You can copy from this dropdown menu the formula syntax you want to use, by hig...
Securexam saves your answer every minute and checks if the file contains data. If you have opened up an answer tab and after 15 minutes have not typed anything, Securexam will warn you with this message: _EMPTY DOCUMENT – NOTHING TYPED WARNING! THE SYST...
The text in your exam will turn gray if you click the header containing the exam information of the exam. Unfortuantely if during your exam the text turns gray, there is no means to change it to any other color. Upon taking subsequent exams, the text ...