Knowledgebase:
SAICA - AV Blocking Software Files
Posted by Abegail Corre, Last modified by Abegail Corre on 29 July 2020 06:11 PM

To resolve the concern of the software getting blocked when trying to access the exam, please try to check on the following steps:

 

1. Open Bitdefender.

 

 

2. Click on the Notifications icon and you should see:

 

3. Click on View Application button. You should see:

 

4. Select SecurexamStudent and SsiUnzipper files. You will see:

 

5. Close Bitdefender and try getting Exams and Licenses again.

 

NOTE: This should be the same logic for other Antivirus as well (Look for Quarantined Chest)


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