Knowledgebase:
RPNow: You have no Flash Plugin Installed
Posted by Steve Carabuena, Last modified by Steve Carabuena on 18 October 2018 02:38 PM

If you encounter an issue with installing Flash Player/No Flash plug in, please try the steps below:

 

Method 1

 

1. Check the version of your RPnow. If you have the RPnow V 2.x.x , Kindly proceed to the next step. If you have RPnow V 3.x.x, Proceed with Method 2. (Regardless of which browser you are using, Please follow the instructions)

 

2. Click on the hyperlink " Here " as shown in the image below.

3. Step 1-  Select your operating system. Step 2 - Select FP XX for Firefox - NPAPI. 

 

 

3. Uncheck optional  offers and click Download now. 

4. Another window would pop up. Click on Save. 

 

5. Once the file has been downloaded, At the bottom left of the page , click flashplayerXX_xa_install.exe . Then click Run.

6. Select your preferences in installing flash. Then hit next. Then click finish after the installation is done. 

 

7. Get back to RPnow and select restart. (Or just simply relaunch RPnow)

 

If you are using RPnow v 3.x.x , Please proceed with method 2.

 

Method 2

 

1. Click on the hyperlink " Here " as shown in the image below.

 

2.Step 1-  Select your operating system. Step 2 - Select FP XX for Opera and Chromium- PPAPI.

 

3. Uncheck optional  offers and click Download now. 

4. Another window would pop up. Click on Save. 

5. Once the file has been downloaded, At the bottom left of the page , click flashplayerXXpp_xa_install.exe . Then click Run.

6. Select your preferences in installing flash. Then hit next. Then click finish after the installation is done. 

7. Get back to RPnow and select restart. (Or just simply relaunch RPnow)

 

If you are still unable to install flash, Try installing both versions (NPAPI and PPAPI). If the issue persist, please contact us. You can locate the correct number for support here.

 

Thank you,

 

Support!


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