If you encounter an issue with downloading RPnow and getting the error message "Your administrator has blocked this application because it potentially poses a security risk to your computer" , please try the steps below.

(Note that this troubleshooting may require admin access and must be consulted to your IT if you are using a work computer.)

1. Click on Start Menu/Windows Icon and search Regedit.

2. Follow this Directory as shown on the screenshot below.\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\Security\TrustManager\PromptingLevel\Internet

3. Double click on the Highlighted item " Internet " to open the options.

4. Set the Value  Data as " Enabled " then click Ok. 

5. Try downloading  RPnow again. 

If you followed the above steps and continue to experience issues  please contact us back for further troubleshooting. 

Thank you,

Support!