If you encounter an issue with Lenovo computer that shows a Crossed out Camera Icon, please try the steps below:

1. Click start and search Lenovo settings/Vantage.  Open the application.

2. Click on Hardware  Settings.

3. Click Audio/Visual.

4. Scroll down and turn  off  Camera  Privacy  Mode.

5. Relaunch  Remote  Proctor  now/setup.exe.

If you followed the above steps and continue to experience issues  please contact us back for further troubleshooting. 

Thank you,

Support!