Knowledgebase: Remote Proctor NOW
RPNow: Enable/Disable Rear Camera on Surface Pro Devices
Posted by Roger Creek, Last modified by on 02 April 2018 05:29 PM

If you are using a Microsoft Surface Pro Device and the rear facing camera is turning on instead of the forward facing camera, please use the steps below.


Disable rear camera in device manager

1. Open Control Panel

2. Select Device Manager

3. Click "Imaging Devices" to expand the camera options

a. Search and locate the "Rear" camera

b. Right click the rear camera device and click "Disable"

Device Manager

4. If you do not locate the “Rear” camera under Imaging Devices, locate System devices.

a. Search and locate "Microsoft Camera Rear"

b. Right-click the rear camera device and click "Disable"

Device Manager 2

NOTE: To enable the device go through the steps a-d and select "Enable" instead of "Disable"



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