Knowledgebase: CICBV > User Guide
CICBV Minimum Hardware and Software Requirements
Posted by Jason Standley, Last modified by Jason Standley on 11 October 2017 09:53 AM

To install Securexam, your laptop must meet these minimum hardware and software requirements:

Laptop

(Note: tablets, 2-in-1 devices, Chromebooks, etc., are not supported. Further, Apple /Power PC /Macintosh computers are not supported in any form, even if they run Microsoft Windows)

Hardware:

1 GB of RAM

100 MB of free hard drive space (to run application)

A free USB port

Software:

Microsoft Windows OS only – 7, 8, 8.1, 10 (Enterprise and Professional Versions of the OS are not supported)

 

User rights requirement

 

You must have administrator rights to install this software. User-level rights will allow you to use the software once it has been installed.

If your employer owns your computer, you must secure employer approval and/or assistance to install Securexam, in accordance with your employer’s policies.

If you need further assistance please refer to the following:

 

Please call Software Secures Helpline at (1-844-267-1014) for assistance with

·         Issues downloading/installing the software (before March 8)

·         Difficulties with respect to the functionality of the software

·         Other questions of a technical nature

·         Difficulties uploading a completed course exam

 

All other inquires please contact Christine Sawchuk (Christine.sawchuk@cicbv.ca) or Isabel Natale (isabel.natele@cicbv.ca)

·         Difficulties logging into planetssu (i.e. preferred email or Student ID questions)

·         Uncertain as to whether the qualification exam was successfully uploaded/submitted 

·         Other non-technical questions

 

If you have any further questions you can go to the cicbv website dedicated to secure exam at. https://cicbv.ca/securexam/

 

Thank you!

Support


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