Knowledgebase: Saica
Avast Anti Virus and Securexam
Posted by Jason Standley, Last modified by Jason Standley on 26 September 2017 08:22 AM

Avast v10.3.2223 AV is not allowing users to open PdfDocumentViewer externally.

If you attempt to open it as an Admin, the computer freezes.

And this type of AV does not have the option to do a single file exclusion.


To whitelist it:


  1.        Open the Avast user interface and go to ‘Settings’ General
  2.        Find the tab ‘Exclusions’ and add C:\Program Files (x86)\Software Secure, Inc to the ‘File paths’ tab.
  3.        Click Apply & OK.


Thank You


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