Knowledgebase: Saica
Computer Has A Blank Desktop
Posted by Jason Standley, Last modified by Jason Standley on 26 September 2017 08:54 AM

Students may experience a issue when leaving the exam it may have a blank screen

 

  1.        Press the Ctrl + Alt + Delete keys on the keyboard.
  2.        Click the Task Manager button if the Task Manager is not the first window to appear.
  3.        Select the “New Task (Run…)” command on the “File” menu.
  4.        Type the word “regedit” and click OK.
  5.        Click “Continue” if necessary.
  6.        Open the “HKEY_LOCAL_MACHINE” folder.
  7.        Open the “Software” folder.
  8.        Open the “Microsoft” folder.
  9.        Open the “Windows NT” folder.
  10.     Open the “Current Version” folder.
  11.     Click on the “WinLogon” folder to select it.
  12.     On the right side of the Registry Editor window, right-click the “Shell” item and select the “Modify” command.
  13.     Change the “Value data” field to “explorer.exe”.
  14.     Close the Registry Editor.
  15.     Press the Ctrl + Alt + Delete keys on the keyboard.
  16.     The first window that appears (either the Task Manager or the Security window, depending on the operating system) may have a button or menu item to restart the computer.  If so, select it.
  17.     If there is no option to restart the computer, display the Task Manager.
  18.     Select the “New Task (Run…)” command on the “File” menu.
  19.     Type the word “cmd” and click OK.
  20.     In the Command Prompt window, type the command “shutdown –r” and press the Enter key.

 

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