Knowledgebase:
Securexam-Unable to connect to Internet after taking an exam
Posted by Jason Standley, Last modified by Jason Standley on 08 April 2016 02:55 PM

If you are unable to connect to the Internet after taking an exam using Securexam, please follow the steps below.

  1. Open Start Menu
  2. Open Control Panel
  3. Open "Network and Sharing Center"

Control Panel

  1. Select "Change Adapter Settings"

Change Adaptor

  1. Right-Click the Network Adapter
  2. Select "Enable"
    • NOTE: If the Network Adapter is already set to "Enable" please try to "Disable" it and then "Enable" it.
  3. Test your connection

If you have tried the steps above and continue to have problems with the Internet connection after taking an exam, please contact us back for further support.

Thank you!

Support


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