Knowledgebase:
RPPro-I am recieivng an error "Source File Not Found"
Posted by Roger Creek, Last modified by Roger Creek on 11 November 2014 04:07 PM

Thank you for contacting Software Secure.

To resolve this issue, you will need to delete the file the error message is pointing to, and then attempt reinstallation.

  1. In order to delete the file, we have to "Show Hidden Files". Please click here for instructions on doing so. (Note: If you do not complete this step, you will not be able to locate the file listed in the error).
  2. Open the following folder: C:/Programdata/
  3. Locate the folder that begins with "{" in the folder name (it will probably be the first folder in the list).
  4. Delete the folder.
  5. Attempt reinstallation.

Thank you,

Support


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