Knowledgebase
(1)Contact Us (12)General (21)LSAC (6)PSI Secure Browser (114)Remote Proctor NOW (24)RPnow 4.0 (23)Saica (34)Securexam Student / Securexam Étudiants
SEARCH
Knowledgebase:
RPNow-Mac error "Remote Proctor Now is damage and can’t be opened you should eject the disk image"
Posted by Roger Creek, Last modified by Steve Carabuena on 04 September 2018 07:32 PM

If you are using a Mac and receive the error "Remote Proctor Now is damaged and can’t be opened you should eject the disk image"", please follow the steps in the Solution to solve your issue.

RPNow is damaged 
 
Solution:
    1. Select the Apple Icon
    2. Select "Systems Preferences"
    3. Select "Security & Privacy"
    4. Select "Anywhere" Under "Allow Applications Downloaded from:" (see Screenshot below)
Mac 10.8 Security & Privacy Settings
  1. Click the Lock in the lower left corner to save the changes and close the Security & Privacy window

You should now be able to launch Securexam Remote Proctor without any errors. If you have any further issues please feel free to contact us back.

Thank you,

Support
Comments (0)