Knowledgebase:
RPPro-I receive a message that I do not meet the minimum requirements for Physical Memory in Windows XP
Posted by Roger Creek, Last modified by Roger Creek on 30 January 2013 03:58 PM

If you get a call that a student is not meeting the Minimum System Requirements for Physical Memory (RAM) please follow the steps below.

Confirm the Amount of RAM Meets the Minimum Requirements

  1. Click Start Menu
  2. Select Run
  3. Type msinfo32
  4. Check the "Installed Physical Memory (RAM)" 

It should be 1024 MB. If they have 1024 MB's and still receive the error, please try the steps below under Solution. If they have less than 1024 they do not meet the minimum requirements and will need to use another machine.

Solution:

  1. Navigate to C:/Program Files/ Software Secure, Inc/ Securexam Browser
  2. Download the SecurexamBrowser.exe.config file attached to the KB
  3. Copy and paste the SecurexamBrowser.exe.config file you downloaded into the Securexam Browser Folder 
    • NOTE: If prompted please replace the existing file

Once you have copied the SecurexamBrowser.exe.config file into the directory above, please try to run the software again. If you continue to have issues, please contact us back.

Thank you!

Support



Attachments 
 
 securexambrowser.exe.config (2.63 KB)

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