Knowledgebase:
Remote Proctor Browser-InterAmerican: How do I get access to both Course Management Systems?
Posted by Roger Creek, Last modified by Roger Creek on 18 October 2012 11:10 AM

InterAmerican uses two Course Management Systems (CMS). To make sure that the Remote Proctor has access to both of the Course Management Systems (CMS) please follow the steps below.

Make sure the software is updated:

PC:

  1. Open Securexam Browser
  2. Select "Help" in the top left corner of the Window
  3. Select "About" from the drop-down

The latest version is 7.5. If you are on version 7.5 please skip to the bolded section: Update the License File: If you are on any version other than 7.5 please update the software by skipping to the bolded section "Update the software to the latest version:".

Update the software to the latest version:

PC:

  1. Open Securexam Browser
  2. Select "Help" in the top left corner of the Window
  3. Select "Update" from the drop-down 
  4. Follow the onscreen prompts
  5. Close Securexam and restart the machine

If you are still having problems with the license, you will need to add a new "License". This will give you access to the second Course Management System that InterAmerican is using.

To add a new license, please follow the steps below.

PC:

  1. Open Securexam Browser
  2. Select "Help" in the top left corner of the Window
  3. Select "Add License" from the drop-down
  4. Enter the following Credentials when prompted
  5. Username: interamericanbb_browser 
    Password: browser
  6. Close the Securexam.

You should now get a new prompt each time you open Securexam Browser that asks you to "Select a License". You will have the option to select which Course Management System to load each time you use Securexam Browser. The information below explains which option will load each of the Course Management Systems.

InterAmerican- WebCT Blackboard 

InterAmericanbb- Blackboard

If you have any problems with the above instructions, please do not hesitate to contact us back.

Thank you,

Support!


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