Knowledgebase:
RPNow Logs
Posted by Roger Creek, Last modified by Roger Creek on 26 February 2015 01:31 PM

For some Technical Issues we may need to review the RPNow Log Files. For a PC the RPNow Log Files are automatically uploaded to our site, along with other information during the exam process. For Mac user's we will need to gather the RPNow Log Files manually. To gather the RPNow Log Files on a Mac please follow the instructions below.

Mac Log Files:

  1. Open Finder Window
  2. Navigate to Applications -> Utilities -> Console
  3. Select "All Messages" on the left side.
  4. Select File Menu -> Save as
  5. NOTE: Make sure to remember where you saved the File

Once you have the Log Files, please reply to this email and attach the file you saved above.

Thank you,

Support


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