Remote Proctor Browser-When trying to install the Remote Proctor on Windows I receive a blank screen and I am unable to get Silverlight to install
Posted by Roger Creek, Last modified by Roger Creek on 09 October 2012 05:20 PM
If you receive a blank screen when navigating to the install site and you are unable to get Silverlight to install on a Windows PC please follow the steps below under each Method.
Enable Silverlight in Internet Explorer
Install using Internet Explorer (64-bit) on Windows 64-bit Operating Systems
You should now be able to install Silverlight and continue through to install the Remote Proctor. If you are still unable to get Silverlight to install please try the steps below.
This will ensure that you open the 32-bit version of Internet Explorer.
If you continue to experience any trouble installing Silverlight, please contact us back.