Knowledgebase:
Grantham RPNow Issue: Error “Access to Courses Not Available”
Posted by Roger Creek, Last modified by Roger Creek on 26 February 2015 01:24 PM

If you receive an error “Access to Courses Not Available” when you click the “Insert Password” button please read the information below and follow the troubleshooting steps.

Access to Course Not Available Scrnsht

This error is a result of clicking the “Insert Password” button at the Angel Login page. If you receive this error please follow the steps below to successfully take your exam:

  1. When you receive the error please click the “OK” button.
  2. You should now try logging in with your Angel Login Credentials(You should not hit the “Insert Password” button at the login screen).
  3. Once you are logged in properly you should navigate to you course and then to your exam.
  4. Once you have located your exam you will be asked for an Exam Password. Click “Insert Password”.

You should now be able to successfully access the exam. If you continue to have problems, please feel free to contact us back.

Thank you,

Support


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