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USA Students Prompted for a Second Payment When Entering An Exam
Posted by Roger Creek on 18 September 2014 10:12 AM

When USA students access an actual exam for the first time you will be prompted with a Payment screen. You may have previously taken an exam and not received this screen since payment is not required for certain exams, such as Practice Exams. Once you navigate to this screen you should enter a code, referred to as a "P-code". The P-code was received from the USA bookstore when you originally paid. The P-code may be on your invoice, emails, and/or other documentation that was sent to you from USA.

The P-code will be in a format similar to P-XXXX where "X" will be either a number or letter. Please also note the hyphen "-" is required when typing in your P-code.

If you are unable to locate your P-code on any of your invoice, emails, and/or documentation, or if your P-code is incorrect, please contact the USA Bookstore for assistance obtaining your P-code. 

Thank you,




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How to get help!
Posted by Andrew Haste on 10 February 2011 02:53 PM

Dear Students,

Telephone: Click HERE to access our contact numbers.

Chat: To start a chat click the "Live Support Online" option on the left side. Please fill out the form and select "Start Chat".

Thank you,

Software Secure Support


You can also visit our contact us page for additional contact information.

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